Terms of use

Please read these terms and conditions carefully as they contain the legal terms and conditions that you agree to when you use our Site. Please note that additional terms and conditions may apply to specific sections of the Site. These will be drawn to your attention where applicable.

Purpose of the Site

The purpose of the Site is to provide you with information about the Royal Parks Foundation, the charity for London’s eight Royal Parks and the services that we may offer.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

Our use of cookies

Cookies for managing your visit:

  • Name of cookie: site_session
  • Typical content: randomly generated text
  • Expires: when user exits browser

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

  • Name of cookie: _utma
  • Typical content: randomly generated number
  • Expires: 2 years
  • Name of cookie: _utmb
  • Typical content: randomly generated number
  • Expires: 30 minutes
  • Name of cookie: _utmc
  • Typical content: randomly generated number
  • Expires: 30 minutes
  • Name of cookie: _utmz
  • Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
  • Expires: 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website

Username and Password

If you wish to access certain areas of the Site, you will be required to register. You will need to provide a username and password when doing so. You must ensure that you keep your username and password secret and that you do not disclose them to anyone as you will be responsible for all activities which occur under your username and password. It is your responsibility to notify us immediately of any unauthorised use of your username or password or any other breach of security as soon as you become aware of it. You may notify us by e-mail to support@royalparksfoundation.org. Your personal information will be used in accordance with our Privacy Policy.

Online shop

When purchasing goods from the Royal Parks Foundation online shop you will be asked to agree to the Terms of Conditions. Please do take the time to read before agreeing to purchase. Read the online shop T&C's.

Code of Conduct

You agree that you are responsible for everything that you transmit to the Site and you agree not to:

  • use the bulletin boards or discussion forums for any commercial purpose;
  • post content or participate in any form of discussion which is unlawful, harassing, libelous, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, sexually oriented, racially offensive or which otherwise includes objectionable material;
  • post content which you do not have the right to use or transmit to the Site any material containing software viruses or files designed to damage or disrupt the good working order of any computer or telecommunications equipment; or
  • impersonate any other person or entity whilst using the Site.

We will be entitled at our discretion to remove anything which is transmitted to, from or via the Site or posted on the Site which, in our opinion, is objectionable or does not comply with these terms and conditions in any way. We will not be liable for doing this. We may bar your access to this Site if you breach these provisions.

Availability of the Site

We have taken every care in the preparation of the Site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the Site at all times.

Information on the Site

The information on the Site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness save where the information provided forms the basis of a specific contract with you.

Ownership of Materials on the Site

The Royal Parks Foundation is, unless otherwise stated, the owner of all copyright and database rights in the Site and its contents. You may not publish, distribute, extract, re-utilise, or reproduce any part of the Site in any material form including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use licence set out in our Copyright Notice or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable or any equivalent legislation as may apply in your country.

Trade Marks

All brand, product and service names used in this Site are the trade marks, trade names or service marks of the Royal Parks Foundation unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or service marks without the prior written permission of the Royal Parks Foundation or the owner of such trade marks, trade names or service marks.

External Links

We may provide links to other websites from time to time. These links are provided for your convenience; we do not endorse or take responsibility for the content of those websites, are not responsible for the availability of the websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

Disclaimer of Warranties and Liability

To the fullest extent permitted by law all warranties express or implied) in respect of the Site and the content of and your use of the same are excluded. Except in the case of death or personal injury caused by our negligence, to the fullest extent permitted by law we exclude all liability to you in respect of your use of this Site. Specific provisions will apply to products and services purchased and ordered via the Site. These will be drawn to your attention where applicable.

Amendment of the Terms

We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the Site.

Applicable law

These Terms are governed by and will be construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the English Courts.

Comments

If you have any comments or questions about our Site please contact us.

Operator

This Site is operated by the Royal Parks Foundation registered charity number 1097545, company number 4705777) whose registered address is at The Old Police House, Hyde Park, London W2 2UH.

Disclaimer

The Royal Parks Foundation website, the Royal Parks Foundation and material relating to information, products and services or to third party information, products and services), is provided 'as is' without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that make it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from use or loss of use of, data, or profits, arising out of or in connection with the use of the Royal Parks Foundation website.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.